Terms of Service

Last updated: December 15, 2025

1. Agreement to Terms

By accessing or using Slate ("the Service"), operated by Slate ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you do not have permission to access the Service.

2. Description of Service

Slate is a web-based eLearning authoring platform that allows users to create, edit, and export online courses in SCORM-compatible formats. The Service is provided on a subscription basis.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscription and Payment

Free Tier

Slate offers a free tier that allows you to create and edit courses with limited features. The free tier does not require a credit card. You may upgrade to a paid subscription at any time to access additional features and increased limits.

Pricing

The Service is offered on a subscription basis. Pricing is $29 USD/month for monthly billing or $319 USD/year for annual billing (a savings of $29 compared to monthly). Canadian dollar pricing is also available at $39 CAD/month or $429 CAD/year.

Billing

All payments are processed securely through Stripe. Subscriptions are billed monthly or annually in advance based on your chosen plan. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

No Refunds

All subscription fees are non-refundable. You may cancel your subscription at any time, but you will not receive a refund for any unused portion of your subscription period. Your access will continue until the end of your current billing period.

5. Your Content

Ownership

You retain all rights to the content you create using the Service. We do not claim ownership of your courses, text, images, or other materials you upload or create.

License to Us

By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing the Service to you. We will not use your content for any other purpose without your consent.

Your Responsibility

You are solely responsible for the content you create and share using the Service. You represent and warrant that:

  • You have all necessary rights to the content you upload or create
  • Your content does not infringe any third-party intellectual property rights
  • Your content does not violate any applicable laws or regulations
  • Your content does not contain illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable material

Public Previews

You may create shareable preview links for your courses. Public previews allow anyone with the link to view your course content without authentication. You are responsible for managing who you share preview links with and understanding that public preview content is accessible to anyone with the link.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe the intellectual property rights of others
  • Create content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Distribute malware or engage in phishing or other malicious activities
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use the Service for any purpose that is not expressly permitted by these Terms

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms.

7. Intellectual Property

The Service, including its original content, features, and functionality (excluding user-generated content), is owned by Slate and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

8. SCORM Compatibility

The Service exports courses in SCORM 1.2 format, which has been validated using SCORM Cloud. While SCORM 1.2 is widely supported, we cannot guarantee compatibility with every Learning Management System (LMS). It is your responsibility to verify compatibility with your specific LMS.

9. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or damage resulting from Service interruptions.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLATE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OF OR INABILITY TO USE THE SERVICE
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR DATA
  • ANY CONTENT CREATED OR SHARED USING THE SERVICE
  • ANY ERRORS OR OMISSIONS IN THE SERVICE

OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Slate and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Service, your content, or your violation of these Terms.

13. Termination

You may cancel your subscription at any time through your account settings or by contacting us. We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

We recommend exporting your content before canceling your subscription. Your data will be retained for 30 days following account termination to allow for account recovery, after which it will be permanently deleted.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

16. Contact Us

If you have any questions about these Terms, please contact us at [email protected].